Policies

Appointments
You may request appointments by phone at 808-214-2441 or contact me via email here. I except appointments 7 days a week, starting at 8am and the last appointment ending at 730pm.

My Office
I’m on outcall service only for now. I will come to your home, venue, business, hotel, or vacation get away. I will just need an address and request of services from you.

Confidentiality
Your massage sessions and health history are completely confidential. I will not release this information unless I am legally subpoenaed.

Cancellation and Lateness 
If you are going to be late please call 808-214-2441 to let me know so I can plan accordingly. This time will need deducted from your session time, i.e. 15 minutes late for a 60 minute session will result in a 45 minute session. If you need to cancel or reschedule your appointment, please notify me at least 24 hours in advance.

The full value of the service will be charged for cancellations and no shows if not notified 24 hours prior to appointment. For same day appointments, a four hour notice is required. In the case of an emergency please call me at your earliest convenience.

Cleanliness
As a health care practitioner I ask that you do not come for your session if you are ill especially if you have a contagious illness. Massage can exacerbate the sickness and it also puts me and my other clients at risk for infection. I ask that you arrive to your session with good hygiene and cleanliness and I will do the same. Showers are available if you would like to shower at my office (please bring your own toiletries and towel).

It’s best not to arrive to your session with a full stomach as you may experience discomfort from the techniques and body positioning during the session. For your safety, I ask that you do not come to your session under the influence of alcohol or drugs as these things may mask your body’s ability to receive the work safely.

Social Relationships and Behavior
My relationship with my clients is strictly therapeutic. Sexual, abusive and/or inappropriate behavior will not be tolerated and will lead to the termination of the session. In this case, full payment for the session will be required.

Payment Structure
Payment is due when services are rendered. I accept personal accept checks and cash.

Scope of Practice 
If a client presents an ailment that is out of my scope of practice I will refer that client to a professional who is qualified to work with that particular ailment. As a massage therapist I am not able to diagnose but always have the best interest of my clients in mind and will recommend seeing a doctor when necessary.

Your first session
For your first session I will include a 20 minute complimentary intake that will allow us time to discuss the goals you hope to achieve from massage, your health history, complaints, aches, pains, lifestyle, stress levels and to address any questions that you have for me.

What to expect at a typical session
Appointment times vary from 30 – 120 minutes and each session will begin with a brief intake to discuss any changes since your last session and your current state of wellness. Following our intake I will leave the treatment room to allow you privacy as you undress to your comfort level and get on the table under the sheets. I will knock before entering the treatment room to ensure that you are ready for the session to begin. Your privacy is my utmost concern, you will be draped at all times during the session and only the part of the body being worked on will be uncovered. Your modesty will be respected at all times.

You can also expect a peaceful, clean and comfortable environment for your massage.
Communication is key to the success of your massage sessions. I will check in with you throughout the massage regarding pressure, techniques and comfort levels. If at any time you feel discomfort, the pressure is too much or you would like more pressure please communicate those things to me so that I can adjust the work accordingly. I ask that you pay attention to your body and note any changes that you experience following your massages.

I will keep progress charts of each session and any additional feedback from you may be noted in your file if you wish. You may see your file at any time. I will also contact you via email, a couple days after your massage to see how your doing. Please feel free to do the same if any questions or concerns arise post treatment.
Please contact me with any questions regarding these policies, I’ll be happy to assist you.